Terms & Conditions

These Terms & Conditions (“Terms”) form a binding agreement between you and Slickback (“Slickback,” “we,” “us,” or “our”) governing your access to and use of the Slickback web application, APIs, and related services (the “Service”).

By accessing or using the Service, creating an account, or clicking to accept these Terms, you agree to be bound by them and by our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization.

If you do not agree to these Terms, do not use the Service.

Slickback provides AI-assisted tools for ecommerce and performance marketing teams, which may include:

• Product catalog and brand asset management
• Prompt templates and marketplace templates
• AI image and video generation, editing, resizing, and upscaling
• Brand DNA / website-style extraction and creative scoring
• Optional publishing and account connections to Meta, Google Ads, and similar platforms
• Organization administration, credits/usage metering, and reporting

Features may vary by plan, organization configuration, feature flags, or region. We may modify, suspend, or discontinue features with reasonable notice where practicable. Beta or experimental features may be unstable and are provided as-is.

You must provide accurate account information and keep credentials confidential. You are responsible for activity under your account and for members you invite to your organization.

• Organization administrators control membership, roles, projects, and many configuration settings.
• We may suspend or terminate access for security reasons, non-payment (where applicable), Terms violations, or prolonged inactivity.
• You must promptly notify us of any unauthorized use or security incident involving your account.

The Service is intended for business / professional use and not for children under 16 (or the higher age required in your jurisdiction).

You agree not to:

• Use the Service unlawfully, or to generate, store, or distribute content that is illegal, defamatory, fraudulent, harassing, hateful, sexually exploitative of minors, or that infringes others’ rights
• Upload or process personal data you are not authorized to use, including biometric identifiers or sensitive categories without a lawful basis
• Attempt to reverse engineer, scrape, overload, probe, or disrupt the Service or its security, except to the extent such restriction is prohibited by law
• Circumvent credit limits, access controls, rate limits, or authentication mechanisms
• Misrepresent AI-generated content as human-created where disclosure is legally required, or use outputs to train competing foundation models in violation of these Terms or third-party provider terms
• Use connected ad platforms in violation of Meta, Google, or other platform policies, advertising laws, or consumer protection rules
• Resell, sublicense, or provide the Service to third parties except as expressly permitted in a written agreement with us

We may remove content or suspend accounts that we reasonably believe violate these Terms or create risk to the Service or others.

“Customer Content” means prompts, images, videos, brand assets, templates, product data, campaign copy, and other materials you or your organization submit to or create with the Service (including generated outputs stored in your account).

As between you and Slickback, you retain ownership of Customer Content, subject to the rights of third parties and AI-provider terms that may apply to model outputs. You grant Slickback a worldwide, non-exclusive license to host, process, transmit, display, and otherwise use Customer Content solely to provide, secure, maintain, and improve the Service for you, including through our subprocessors.

You represent and warrant that you have all rights, consents, and licenses necessary to submit Customer Content and to grant the license above, and that Customer Content does not infringe or misuse third-party intellectual property, privacy, publicity, or other rights.

If you publish templates or assets to a marketplace or shared area of the Service, you grant other users of the Service the rights needed to view and, where the feature allows, fork or remix those materials under the applicable marketplace rules shown in-product.

The Service uses machine-learning models that can produce inaccurate, biased, incomplete, or unexpected results. Outputs may not be unique. You are solely responsible for reviewing, editing, and approving outputs before commercial use, publication, or reliance.

Slickback does not guarantee that any output will achieve particular advertising performance, conversion rates, or compliance with platform ad policies. Creative scoring, forecasts, and performance insights (including any sandbox or modeled metrics) are informational only and not financial, legal, or marketing advice.

Optional integrations (including Meta Marketing API, Google Ads, AI model providers, storage, and browser-automation tools) are subject to those third parties’ terms and privacy policies. Your use of those services is at your own risk.

When you connect an ad account or publish ads from Slickback, you authorize us to act on your instructions using the credentials you provide. You remain the advertiser of record and are responsible for ad spend, targeting, disclosures, lead handling, and compliance with applicable advertising and privacy laws (including providing a valid privacy policy URL where required for lead forms).

We are not liable for outages, policy rejections, account bans, or data handling by third-party platforms once data is transmitted at your direction.

The Service including software, UI, documentation, trademarks, logos, and non-Customer Content is owned by Slickback and its licensors and is protected by intellectual property laws. Except for the limited right to access the Service under these Terms, no rights are granted to you.

You may not copy, modify, distribute, sell, or create derivative works from our software or branding without prior written permission.

Access may be subject to organization credit limits, generation quotas, or paid plans. Usage metering (including AI token/cost estimates) is provided for operational visibility and may be approximate.

If paid billing applies to your organization under a separate order form or plan description, fees are non-refundable except as required by law or expressly stated in writing. We may change pricing with notice; continued use after the effective date constitutes acceptance unless you cancel as permitted.

Exceeding limits may pause generations or other metered features until an administrator increases the limit or the billing period resets.

Each party may receive non-public information from the other (“Confidential Information”). The receiving party will use it only to perform under these Terms and will protect it with reasonable care. This does not apply to information that is public, independently developed, or rightfully received from a third party without duty of confidentiality.

Customer Content is your Confidential Information, except for content you choose to make public via marketplace or sharing features.

Our collection and use of personal information is described in the Privacy Policy, which is incorporated into these Terms by reference.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, SLICKBACK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that Customer Content or outputs will be preserved without loss. You are responsible for maintaining your own backups of critical assets.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SLICKBACK AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO SLICKBACK FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100) IF you have not paid any fees.

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law.

You will defend, indemnify, and hold harmless Slickback and its affiliates, officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) Customer Content; (b) your use of the Service or ad platforms; (c) your violation of these Terms or applicable law; or (d) your infringement or misuse of third-party rights.

You may stop using the Service at any time. Organization administrators may request account or organization deletion by contacting support@slickback.ai.

We may suspend or terminate access immediately if you breach these Terms, create security or legal risk, or if required by law or a third-party provider. Upon termination, your right to access the Service ceases. Provisions that by their nature should survive (including ownership, disclaimers, limitations of liability, and indemnity) will survive.

We will make commercially reasonable efforts to delete or return Customer Content upon verified deletion requests, subject to backups, legal holds, and residual copies in logs as described in the Privacy Policy.

These Terms are governed by the laws of India, without regard to conflict of law principles, unless a separate written enterprise agreement specifies otherwise.

Courts located in India will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Service, except that we may seek injunctive relief in any jurisdiction to protect our intellectual property or security.

Before filing a claim, you agree to attempt to resolve the dispute informally by contacting support@slickback.ai and allowing 30 days for a response.

We may update these Terms from time to time. We will post the updated Terms on this page and revise the “Last updated” date. Material changes may also be communicated through the Service or by email. Continued use after the effective date constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Service.

• Entire agreement. These Terms, the Privacy Policy, and any applicable order form or enterprise agreement constitute the entire agreement regarding the Service and supersede prior negotiations on the subject.
• Severability. If any provision is unenforceable, the remaining provisions remain in effect.
• Assignment. You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• No waiver. Failure to enforce a provision is not a waiver of the right to do so later.
• Force majeure. We are not liable for delays or failures due to events beyond our reasonable control.
• Notices. We may provide notices via the Service, email, or by posting to this site. Legal notices to us should be sent to support@slickback.ai.

Questions about these Terms: support@slickback.ai

Related: Privacy Policy